GET IN TOUCH
Get in Touch
We’re Here to Help
Whether you have a quick question about a specific color, need a hand with a recent order, or just want to tell us about your latest adventure with your Urban Sip bottle, we’re all ears. We’re a small team, but we pride ourselves on being fast, friendly, and—most importantly—human.
Shoot Us an Email
For anything at all, the best way to reach us is via email. We’ll get back to you as quickly as we can, usually within 24 hours (a bit longer on weekends, as we’re likely out exploring too!).
When Will You Hear Back?
We typically respond to all inquiries Monday through Saturday, between 9:00 AM and 5:00 PM EST. If you send us a message on a Saturday night, don’t worry—you’ll be the first thing we look at on Monday morning.
Send Us a Message Below
Prefer to reach out directly through the site? No problem. Just fill out the form below with your details, and a member of our team will get back to you shortly. To help us help you faster, please include your order number if you have one!